Westfield has reported a 1% hike in visitors to its London malls for the Christmas season and while that’s not a big leap, against a backdrop of lower footfall at malls, it’s actually a very strong performance.
Better late than never. Some time after Topshop and Topman were expected to make their first foray into China, and over a year after signing a deal to enter the country, the UK fashion chains will set foot in Shanghai.
More big-name brands are launching pop-up stores with a micro-focus on fragrance. It's the latest attempt by firms to boost brand immersion, instore customer experience and lift sales for new and bestselling products.
Forever 21 has released the results of its investigation into the payment card security incident reported in October 2017, revealing a range of breaches including the presence of malware on some point-of-sale devices.
UK stores face a post-Christmas returns flood and could refund £2.5bn of unwanted gifts this month with January 2 the heaviest returns day. Meanwhile consumers are expecting a more seamless returns process than ever.